Carefully read these Terms & Conditions in their entirety before becoming a member. The Terms & Conditions below will cover important topics related to membership in Club runDisney including (among other matters) (i) an agreement to binding arbitration and class action waiver, (ii) prohibited conduct and (iii) the reservation of certain rights by runDisney to ensure that each member has an enjoyable experience.
Club runDisney Terms & Conditions
Revised and effective as of May 6, 2025
These Club runDisney Membership Terms and Conditions (the “Terms & Conditions” ) set forth these terms governing the Club runDisney Membership Program (the “Program”) and apply in addition to, and not in lieu of, the Disney Interactive Terms of Use found here: http://disneytermsofuse.com/. In the event these Terms & Conditions directly conflict with the applicable terms of the Disney Interactive Terms of Use, these Terms & Conditions will control.
The Program is operated by Disney Destinations, LLC doing business as ‘runDisney’ (“we,” “us,” “our,” or generally, “runDisney”). runDisney and its affiliates’ employees are referred to collectively under these Terms & Conditions as “Cast Members.”
This Program is separate from any other membership programs offered at the Walt Disney World® Resort, the Disneyland® Resort, or any other resorts, theme parks, water parks, and/or properties owned and operated by runDisney or its affiliates (the “Disney Resorts”). Accordingly, Membership in this Program does not entitle Members to the benefits of other membership programs offered at the Disney Resorts.
For an avoidance of doubt, Membership in this Program does not substitute the require fees for park admission, race registration, or any other benefit afforded by the Disney Properties.
- Memberships
- General
Each standard-priced membership in the Program (“Membership”) is limited to one (1) individual, eighteen (18) or older at the time of purchase (“Member,” “you” or “your”). Memberships in the program cannot be sold, transferred, or otherwise bartered to another individual.
Each request to become a Member or for the renewal of such Membership, will be subject to acceptance and approval by runDisney. We may accept or reject, in our sole discretion, with or without cause, any application for membership or renewal of membership to this Program and/or any individual seeking to become a Member. We will not be required to give any reason for accepting or rejecting any application for membership or renewal or for failing to approve any individual as a Member. Moreover, the fact that any individual is approved as a Member for any Membership Year does not mean that individual will be approved as a Member for any subsequent Membership Year.
If approved as a Member by runDisney, your Membership is contingent upon the review, acceptance of, and agreement to abide by these Terms & Conditions.
Membership will commence on the following January 1 provided that runDisney has received the applicable fee, in full.
A “Membership Year” of each Membership is (i) January 1 through and including December 31 of the applicable year and (ii) each successive twelve (12) month period thereafter (i.e., January 1 through December 31) for which that Membership Account is renewed, if applicable, unless otherwise established by us from time to time or at any time.
The fee to purchase a Membership (the “Fee”) for a Membership Year are set forth on the runDisney.com website at https://www.rundisney.com/club-rundisney/. The Fee must be paid in full (together with all applicable taxes) prior to an individual receiving the benefits of Membership. Such payment must be made online at runDisney.com in a single transaction. runDisney reserves the right to change the Fee at any time with or without notice.
Fees are non-refundable.
Membership in the Program does not auto-renew year over year. Memberships must be repurchased to continue to receive the benefits of the Program for the following year.
Upon renewal, Membership will continue uninterrupted for the duration of that Membership Year. To ensure that benefits of the Membership are available to the Member at the start of the subsequent Membership Year, payment for that subsequent Membership Year must be provided to runDisney, in full, during the renewal period, as determined by runDisney.
Memberships are available on a limited basis. Returning Members should renew their Membership as soon as possible during the Renewal Period for the best chance at their preferred membership tier.
The Renewal Period for returning Members will be posted on https://www.rundisney.com/club-rundisney/ or otherwise communicated to you.
Registration, including renewal, is not guaranteed after the respective renewal period has ended, and is subject to availability during the General Availability period.
- Membership Rights and Privileges
By becoming a Member, each individual hereby acknowledges and agrees that, among other matters: (i) they are becoming a Member for the sole purpose of obtaining the benefits available to such persons as described under these Terms & Conditions (sometime referred to under these Terms & Conditions as “Membership Benefits”); (ii) Club runDisney Membership is a privilege and not a right, and Members will not have any proprietary rights in or to any of the properties or other assets of the Disney Properties; (iii) Club runDisney Membership does not guarantee any individual any continuing rights to participate in runDisney events or use the Disney Properties other than as specifically provided under these Terms & Conditions (for so long as that individual remains a Member); (iv) Members will not be entitled to any voting rights or be involved in the management, control, or operation of the Program; and (v) these Terms & Conditions and the Membership Benefits provided are subject to change at any time.
For the avoidance of doubt, Membership Benefits are afforded to the Member only.
Each individual that purchases a Membership will receive a card designating their status as a Member (a “Club runDisney Card,” or “Card”).
The Member may use their Card to access certain Membership Benefits available to that Member, as described under these Terms & Conditions. Club runDisney Cards may not be used for admission into the Disney Resorts or theme parks.
- Membership Benefits; Non-Transferability
Each Membership is tied to the individual Member. Memberships and Membership Benefits may not be directly or indirectly devised, bequeathed, sold, bartered, donated, auctioned, leased, loaned, or otherwise transferred to any other individual at any time. In furtherance of, and without limiting the foregoing, no Member may solicit nor receive compensation of any kind for the use, sale, exchange, or transfer (or the attempted use, sale, exchange, or transfer) of any Membership Benefit.
Non-compliance with this section, or of any of these Terms & Conditions, will result in that user’s Membership and Membership Benefits becoming null and void. runDisney, in its sole discretion, further reserves the right to suspend or terminate the Membership of any individual who is found to have violated; or suspected to be violating this provision.
- Requirement for Mailing and Email Addresses; Notice
Each Member must maintain and provide both a current United States mailing address and email address to Disney for notices to be sent.
In any case, and without limiting the foregoing, a Member will be deemed as having received mailing within ten (10) days after either being mailed or emailed, communication from runDisney to the physical mail or email address currently on file (and in the absence of a current address on file, by sending mail to the most recent address on file).
In furtherance of, and without limiting the foregoing, if runDisney has provided notice to an email address provided on file that is no longer active, sending the email communication will be sufficient to constitute notice under this section.
- Club runDisney Membership Benefits
- General
Disney Resort Theme Park Admission and runDisney Race Registration are NOT included in the Club runDisney Membership Benefits. Disney Resort Theme Park Admission and runDisney Race Registration are additional expenses and must be purchased separately.
Club runDisney Membership does not grant a discount to merchandise offered for sale at the Disney Properties.
Club runDisney Membership does not include self-parking, valet parking, or preferred parking privileges at the Disney Properties.
Club runDisney Membership does not grant entitlements to Disney’s “Extra Magic Hours,” PhotoPass, Disney Genie+, Lightning Lane, or any other entitlement that may be offered with park admission or with access to any of the Disney Properties.
Gold and Platinum Members may use their Club runDisney Cards to access the runDisney merchandise shop at the runDisney Health & Fitness Expo at each race weekend.
Food or beverage is not included in the Club runDisney Membership Benefits.
See Exhibit A for the Code of Conduct applicable to all Club runDisney Members.
Current membership tiers and benefits are listed on the runDisney website at https://www.rundisney.com/club-rundisney/.
Club runDisney Member Services will attempt to allocate priority corral placement for Platinum Members only, subject to availability and the Member’s submitted race times. Corral placement for each runDisney Race Weekend will have limited availability.
- Responsibility of Members
Each Member will be responsible for their own behavior and actions while participating in Club runDisney activities. Further, each Member is responsible for any and all charges incurred during such activities.
- Suspension of Membership Benefits; Termination of Membership
runDisney may suspend the Membership Benefits, and/or terminate the Membership of any Member for any reason including the following reasons:
- The Member fails during any Membership Year to meet the requirements for membership in this Program;
- The Member has permitted any other individual to use, or purports to transfer in violation of these Terms & Conditions, the Club runDisney Card or Membership Benefits of that Member;
- The Member, while at any of the runDisney events or Disney Properties at any time:
- Engages in any unauthorized events, demonstrations or speeches, or uses any flag, banner, or sign for commercial purposes, or to incite a crowd; or
- Conducts any unauthorized photography, videotaping, or recording of any kind for commercial purposes or as otherwise not permitted by these Terms & Conditions; or
- Violates any other Club runDisney Code of Conduct.
- The Member fails, at any time, to comply with these Terms & Conditions;
- runDisney determines that as a result of any occurrence or change of circumstances involving the Member, that continued Membership or other participation in this Program by that Member would have an adverse impact on the name, image, reputation, goodwill, or proprietary rights of runDisney or any of its affiliates.
- For any other such reason as deemed sufficient by runDisney in its sole discretion and determination (whether directly or indirectly related to any of the reasons listed above).
runDisney may, at any time, limit, deny, withdraw, or terminate any benefits of any individual Member for any reason deemed sufficient by runDisney. No individual will be entitled to any compensation or refund as a result thereof.
No refund of the Fee, or any other refund or other remuneration, will be due in the event of suspension or termination of the Membership by runDisney, pursuant to these Terms & Conditions; nor will runDisney or its affiliates be liable for the non-use by any Member due to the suspension or termination of that individual’s Membership.
- Termination of Membership Upon Death of the Member
Upon the death of any Member within any Membership:
- That Membership will immediately terminate; and
- The deceased Member will cease to be entitled to any Membership Benefits.
Accordingly, for the avoidance of doubt, no heir or any other individual or entity will be entitled to continue the Membership upon the death of the Member.
Neither any Member, nor any other individual or entity, will be entitled to any refund of the Fee, or to any other refund or other remuneration, due to the death of its Member.
- No Refund or Remuneration
No refund or any other remuneration of any Fee or charge, will be due in the event of the suspension or termination of any Membership, and/or Membership Benefits for any Member, by runDisney, as pursuant to these Terms & Conditions. Further, runDisney nor its affiliates will be liable for the non-use by any individual of any benefits due to the suspension or termination of any Membership or Membership Benefits.
- Termination of the Program by runDisney
runDisney reserves the right, in its sole discretion and determination, to terminate, suspend, or otherwise discontinue this Program without any liability or other obligation to any Members, and with or without notice. If the Program is otherwise terminated by runDisney, the Membership and Membership Benefits for any individual will cease with no further obligation to that Member.
- Club runDisney Intellectual Property
No Member may, at any time, use the name "Club runDisney", "Disney", "ABC", "ESPN", "Pixar," "Marvel" or "Lucasfilm” individually, or in conjunction with or as part of any other word or name (including as part of any web address or social media username) or any picture of Disney Properties or any fanciful characters, designs, logos, trademarks, trade names, copyrighted works, symbols or printed materials of runDisney or any of its affiliates (including Marvel Enterprises, Inc.) in any advertisements, commercial displays or other promotional materials.
Any non-compliance of the terms of this provision may result in the suspension or termination of any Membership or Membership Benefits as determined in runDisney’s sole discretion.
Each Member assumes sole responsibility for their own private property. runDisney nor any of its affiliates are responsible for any damage to or theft of any personal property of any Member while visiting Disney Properties.
runDisney reserves the right to ownership and title to any personal property of any Member that is left at the Disney Properties for thirty (30) or more days. This includes the right, in runDisney’s sole discretion, to sell such property with or without notice at a public or private sale or to otherwise dispose of or donate such property to charity, and in any case, to retain all proceeds from the sale or disposition of such property.
All Members should refrain from sharing any of their own confidential or proprietary information or unsolicited ideas or proposals with runDisney, any of its affiliates, or to any of the respective Cast Members. Any ideas, proposals or information shared by any such individuals with runDisney or its affiliates, or any of our or their respective Cast Members, will be deemed non-confidential and non-proprietary and may be used or disclosed by runDisney, or any of our affiliates, without restriction, obligation or compensation. This excludes any personally identifiable information of any such individuals that we may require them to share with us for admission as Members or to receive their Membership Benefits.
- Binding Arbitration Agreement and Class Action Waiver
MEMBER AND DISNEY (DEFINED FOR PURPOSES OF THIS SECTION 11 TO MEAN DISNEY DESTINATIONS, LLC AND ALL OF ITS AFFILIATES) AGREE THAT ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO THESE TERMS & CONDITIONS OR THIS PROGRAM WILL BE RESOLVED BY BINDING ARBITRATION, WITH THE SOLE EXCEPTION OF CLAIMS THAT (I) QUALIFY FOR SMALL CLAIMS COURT AS SET FORTH BELOW, OR (II) RELATE TO INJURY OR LOSS ARISING INCIDENT TO PRESENCE AT THE DISNEY PROPERTIES (COLLECTIVELY, THE “EXCLUDED CLAIMS”).
MEMBER AND DISNEY EACH WAIVE THE RIGHT TO FILE A LAWSUIT (WITH THE SOLE EXCEPTION OF THE EXCLUDED CLAIMS) AND THE RIGHT TO A JURY TRIAL. MEMBER AND DISNEY ALSO AGREE THAT ANY AND ALL DISPUTES MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITIES. MEMBER AND DISNEY THEREFORE AGREE TO WAIVE ANY RIGHT TO LITIGATE OR ARBITRATE ANY CLAIMS AS A CLASS ACTION OR OTHER REPRESENTATIVE OR COLLECTIVE ACTION.
The arbitrator will have the exclusive authority to resolve any dispute relating to the formation, interpretation, applicability, or enforceability of these Terms & Conditions including this binding arbitration provision, including the arbitrability of any dispute and any claim that all or any part of this binding arbitration provision is void or voidable. However, if any party believes that any claim that was filed in arbitration or in court is inconsistent with this agreement’s waiver of the right to litigate or arbitrate any claims as a class action or other representative or collective action, then the Member and Disney agree that any party may seek an order from a court determining whether such a claim is within the scope of that waiver.
In the event of a dispute, Member agrees to send a notice of dispute, which is a written statement that sets forth the Member's name, address and contact information; the facts giving rise to the dispute and relevant documents; and the relief requested to us at 1375 Buena Vista Drive, Lake Buena Vista, Florida 32830, Attention: Legal Department. We will send any notice of dispute to Member at the contact information that we have for such Member. Member and Disney we agree to attempt to resolve the dispute through good-faith negotiation within sixty (60) days from the date the notice of dispute is sent. After that sixty (60) day period and not before, Member or Disney may commence an arbitration or small-claims-court proceeding (if such a claim qualifies to be brought in a small claims court).
Member or Disney may assert claims in small claims court instead of in arbitration if the claims qualify. Additionally, if the claims asserted in any request or demand for arbitration could have been brought in small claims court, then either a Member or Disney may elect to have the claims heard in small claims court, rather than in arbitration, at any time before the arbitrator is appointed, by notifying the other party of that election in writing. Any dispute about whether a claim qualifies for small claims court will be resolved by that court, not by an arbitrator. In the event of any such dispute, the arbitration proceeding will remain closed unless and until a decision by the small claims court that the claim should proceed in arbitration.
If Disney and Member do not resolve a dispute by informal negotiation or in small claims court, the dispute will be resolved by mandatory binding arbitration before a single neutral, independent and impartial arbitrator whose decision will be final. Participation in arbitration is mandatory, not optional, with the sole exception of the Excluded Claims. Arbitration will be administered by the American Arbitration Association (AAA) under the AAA’s Consumer Arbitration Rules, which are available at www.adr.org. The Member is entitled to representation or a spokesperson in any arbitration if they so choose, at their own expense. Payment of all filing, administrative and arbitrator fees and costs will be governed by the AAA’s Consumer Arbitration Rules. The party initiating arbitration is required to pay the AAA’s initial filing fee, but if the Member is the party who initiates arbitration, then we will reimburse such Member for this filing fee at the conclusion of the arbitration to the extent it exceeds the fee for filing a complaint in a federal or state court in such Member's county (or parish) of residence. If the arbitrator finds that either the substance of a Member's claim or the relief sought was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA’s Consumer Arbitration Rules, and we will not reimburse any portion of such Member's initial filing fee and may seek applicable fee-shifting. Arbitration may be conducted in person, through the submission of documents, by phone or online. Proceedings that cannot be conducted through the submission of documents, by phone or online, will take place in Orange County, Florida; provided, however, that if circumstances prevent a Member from traveling to Orange County, Florida, AAA may hold an in-person hearing in such Member's hometown area. Disney and Member agree to submit to the exclusive jurisdiction of the federal or state courts located in Orange County, Florida to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator. The arbitrator may supervise the exchange of information prior to the arbitration, bearing in mind the expedited nature of arbitration. The arbitrator may award relief to Member individually as a court could, including damages or declaratory relief or injunctive or other equitable relief, but only to the extent required to satisfy such Member's individual claim. The substantive law of Florida will apply in the arbitration proceedings.
Except as provided above with respect to jurisdiction in Orange County, Florida, nothing in this arbitration provision will be construed as consent by us to the jurisdiction of any other court with regard to disputes, claims or controversies unrelated to these Terms & Conditions or this Program.
This agreement to binding arbitration evidences a transaction in interstate commerce, and thus the Federal Arbitration Act, 9 U.S.C. §§ 1-16, governs its interpretation and enforcement. This agreement to binding arbitration will survive its termination. If any portion of this agreement to binding arbitration is deemed invalid or unenforceable, the remaining portions will nevertheless remain in force.
This Section 11 governs any dispute or claim relating to these Terms & Conditions or this Program; to the extent there is a conflict between this Section 11 and any other provision in these Terms & Conditions or any dispute resolution provision in any other applicable terms, conditions or agreements, this Section 11 governs.
All claims for injury or loss arising incident to the presence of any such Member on Disney Properties in connection with the Program will be submitted exclusively before the Circuit Court of the Ninth Judicial Circuit in and for Orange County, Florida; provided, however, that if such Circuit Court does not have jurisdiction, then such proceeding will be so submitted solely and exclusively before the United States District Court for the Middle District of Florida (Orlando Division); and provided further that if neither of such courts will have jurisdiction, then such proceeding will be so submitted solely and exclusively before any other court sitting in Orange County, Florida having jurisdiction.
Any such claims for injury or loss, whether in contract or tort, will be governed by the laws of the State of Florida without giving effect to any conflict of law provisions thereof.
- Certain Rights of runDisney
runDisney reserves the right to refuse membership or service or to deny admission to any runDisney Race or the Disney Properties for any Member for any reason as determined by runDisney in its sole discretion. runDisney also reserves the right to remove any individual that has been previously admitted from the premises without refund, liability, or compensation as determined by runDisney.
runDisney may, from time to time and without notice, liability, refund, or compensation, change the operating hours of any Disney Resort, or to close all or any part of the Disney Properties, theme park, attraction, or location, otherwise restrict attendance to a theme park, attraction, or location, or otherwise cancel any attraction, entertainment at runDisney’s sole discretion and determination.
By signing these Terms & Conditions, you acknowledge that you have read our Privacy Policy available at https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/.
- Changes and Interpretation of These Terms & Conditions
These Terms & Conditions are valid and effective as the date stated above; but, however are subject to change at any time without notice.
Unless the context otherwise requires, for the purposes of these Terms & Conditions, (i) terms defined under these Terms & Conditions include, where appropriate, the plural as well as the singular, and the singular as well as the plural; and (ii) the terms "include" and "including" are not limiting and mean including without limitation.
These Terms & Conditions constitute the entire agreement, and supersede any and all prior or contemporaneous communications, representations or agreements, whether written or oral, express or implied, between us and the Members. No Member may rely on any understanding, statement or representation, expressed or implied, other than as expressly set forth in these Terms & Conditions.
These Terms & Conditions may be changed by us at any time without prior notice in our sole discretion. This includes our right to terminate or modify any Membership benefits at any time without notice as we deem appropriate in our sole discretion.
Member types are subject to availability and may be discontinued or changed in our sole discretion at any time.
Nothing in these Terms & Conditions will be construed as restricting the use of the facilities of the DisneyProperties in any way, shape or manner.
In the event of any dispute arising as to the meaning or interpretation of these Terms & Conditions, runDisney's decision will be final and binding.
Exhibit A
Code of Conduct
Members are required to adhere to the following Club runDisney Code of Conduct:
The following is a list of behavior that violates the Club runDisney Code of Conduct. This list is not exhaustive. Behavior that violates the Club runDisney Code of Conduct also includes any behavior (whether or not similar to any of the behaviors more specifically described below) that we determine in our sole discretion is prejudicial to the reputation or character of this Program or us or our affiliates or that may endanger the welfare, safety, harmony or good reputation of this Program or of us or our affiliates.
Accordingly, while visiting Disney Properties, each Member must adhere to this Club runDisney Code of Conduct.
- Theme Park Rules and Policies
Members visiting Disney Properties must adhere to the rules and policies of that Resort in effect at the time of the visit.
This includes the following:
- not bringing into Disney Properties any alcoholic beverages, marijuana or any illegal substance;
- not bringing into Disney Properties any of the prohibited items proscribed under those rules and policies (such as weapons of any kind or objects that appear to be weapons or toy guns);
- not engaging while at Disney Properties in any of the prohibited activities proscribed under those rules and policies (such as selling, or displaying for sale, goods or services, or photography, videotaping or recording of any kind for commercial purposes);
- not engaging in unauthorized events, demonstration or speeches, or using any flag, banner or sign for commercial purposes, or to incite a crowd; and
- not engaging in any other unsafe act or other act that may impede operations.
This includes the wearing of proper attire while at Disney Properties.
For the Walt Disney World® Resort Park Rules, see https://disneyworld.disney.go.com/park-rules/. The Walt Disney World® Resort Park Rules are subject to change at any time without notice.
For the Disneyland® Resort Park Rules, see https://disneyland.disney.go.com/park-rules/. The Disneyland® Resort Park Rules are subject to change at any time without notice.
Members may not make any solicitations of any kind while at Disney Properties. This includes a prohibition on originating, soliciting, circulating or posting any petitions.
Members are expected to treat others with respect and must not engage in harassing or bullying behavior while at Disney Properties. Accordingly, no harassment, sexual or otherwise, will be permitted by any Member while at Disney Properties.
Members may not abuse any of the Disney Cast Members, verbally or otherwise. In furtherance of and without limiting the foregoing, Members may not reprimand or discipline any Disney Cast Member. Any Cast Member not rendering courteous and prompt service should immediately be reported to us.
Members may not, while at Disney Properties, request special personal services from Cast Members who are on duty or request personal use of our or our affiliates' furnishings or equipment that are not ordinarily available for use by Members.
Disney Resort policies and rules are subject to change at any time without notice. Additionally, we may adopt such other policies and rules for Disney Properties (separate here from) as we deem appropriate in our sole discretion.
